West Virginia Medicaid

Please follow the enrollment instructions below to become an electronic submitter to West Virginia Medicaid.

 

This connection is available for SolAce Basic users ONLY.

 

SolAce users please note: Our connection to WV Medicaid cannot be scripted due to their EDI system’s website structure therefore, once your EDI file has been generated, you will need to upload and download your files manually. We will be glad to walk you through this process.

 

Users who wish to submit direct to WV Medicaid must sign up for the WV Portal by following the instructions in this document:

 

https://www.wvmmis.com/User%20Guides/WV%20TPA-Trading_Partner_Account_Account_Registration_User_Guide%20V%202.0.pdf

 

If you are having difficulty accessing the link above, please go to the main page found here:

 

https://www.wvmmis.com/SitePages/User-Guides.aspx

 

Click on the User Guide titled: WV TPA - Trading_Partner_Account_Account_Registration_User_Guide_V2.20

 

Questions regarding the enrollment process can be sent to edihelpdesk@molinahealthcare.com

 

You can also call the EDI Help Dest at 888-483-0793 ext 6

 

We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.

 

Waiting for a Response

Once the complete provider enrollment registration has been completed, the information will be processed. Processing can take approximately two weeks for the date of submission.

After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If no confirmation is received after two weeks, please call the Medicaid EDI Technology Support Center at the number listed above.

 

Testing

Once you have received your Submitter ID and Password from Medicaid, please call the ClaimShuttle Support Team and set an appointment for a Mailbox setup and Test Transmission to Medicaid.

Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment, but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.

ClaimShuttle Testimonials

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It's great to have immediate help and knowledgeable support!

Alhambra, CA

A most unexpected experience: Someone who knows and is helpful. A gold mine!!

Pearsall, TX

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Gilgia (Kingsport, TN)

I just wanted to let you know how impressed I am with this service. Just as you promised, I was up and running within 20 minutes of our initial conversation. I was really concerned that this transition was going to be difficult and costly, but I was wrong on both counts. My phone line was costing 4 TIMES MORE per month than the fee for using ClaimShuttle, and it couldn't have been easier to set up and get going. Your product is everything you said it was. I am a very small company, and have actually now reduced my overhead by going with you guys! Thanks for your honesty and integrity!

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Lilian (Mesa, AZ)

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Teresa (Keno, OR)

Have never had any problems and this is the easiest claim site

Leawood, KS

The rep and supervisor went out of their way to get the issue resolved. It was nice to have a direct contact with the same representative until the problem was resolved.

Rachel (Anderson, IN)

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Tracy (Prescott Valley, AZ)

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Ann (Winston-Salem, NC)

Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed.  Thanks! 

Martha (Shreveport, LA)

A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle!  My question is, "Why didn't I find out about Claim Shuttle earlier?!?"  I love it!  There simply is no comparison!  Everything about it (including your team) is great!  The ease of use and user-friendly environment is awesome.  My work is truly cut in half by using Claim Shuttle.  Please share my thanks with everyone involved.  I am so happy to have found you!  

Kris (Phoenix, AZ)

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