Our dedicated support staff are prompt, courteous, knowledgeable and friendly. They will go out of their way to make sure your issues are addressed and can help you with any and all questions you may have about the product, enrolling with payers, or even help with billing.

The best way to reach us is to click on the support button from within ClaimShuttle after logging in, that way we know who you are. There you will also find additional training materials, helpful hints, FAQs, manuals and videos that may help you resolve the issue.

Alternately, you can use the form below, making sure to include in the message body:

  • Your company name
  • Your Client ID
  • A description of the problem or the request
  • A description of the problem or the request
  • A phone number if you want a callback
  • The best time of day to reach you

Finally, you can email support@claimshuttle.com or call us at (602) 439-2525 between 6:00 a.m. and 4:00 p.m. Mountain Standard Time, Monday through Friday excluding company holidays.

If you need to reach us for any other reason, please visit the contact page at www.claimshuttle.com/contact for additional contact information.

If you are looking for downloadable forms and helpful information about how to enroll with any payer on our payer list, visit the Payer Section of our site at www.claimshuttle.com/payer-list.

Percent of Clients filling out our Support Case Surveys that answered the question 'Overall, I am satisfied with the service I received from AXIOM Systems' with a response of 'I agree' or 'I strongly agree'.