Hawaii Mainland Administrators (HMA)

Please complete the following enrollment instructions if you wish to submit electronic claims directly to HMA (Payer ID 86066).

 

In order to send electronic claims to HMA, you must obtain a Login and Password for this site: www.hcrdata.com

 

You will need to contact them at 702-735-5525 and register for a logon id and password for FCRnet.

Let them know you will be using it to send electronic claims directly to HMA, Payer ID 86066. Please make sure to indicate to them whether you will be sending Professional (837P) or Institutional (837I) claims.


 

Waiting for a Response

Once you have submitted your enrollment HMA will process your request. Processing will take approximately 2-3 weeks from the date of receipt.

After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a response is received after two weeks, contact the HMA Support Center at 702-735-5525.

 

Testing

Once you have received your Submitter ID and Password from HMA, please call the ClaimShuttle Support Team at 602-439-2525 option 1 and set an appointment for a Mailbox setup. No Testing is required for this Payer but we will assist you with setting up the Mailbox and your first transmission.

 

ClaimShuttle Testimonials

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A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle!  My question is, "Why didn't I find out about Claim Shuttle earlier?!?"  I love it!  There simply is no comparison!  Everything about it (including your team) is great!  The ease of use and user-friendly environment is awesome.  My work is truly cut in half by using Claim Shuttle.  Please share my thanks with everyone involved.  I am so happy to have found you!  

Kris (Phoenix, AZ)

The rep and supervisor went out of their way to get the issue resolved. It was nice to have a direct contact with the same representative until the problem was resolved.

Rachel (Anderson, IN)

Have never had any problems and this is the easiest claim site

Leawood, KS

As always excellent, professional, knowledgeable customer service. Other companies could learn from you.

Lilian (Mesa, AZ)

I always get the most fabulous service when calling or emailing!!! Your customer support reps are the best!!!

Tracy (Prescott Valley, AZ)

A most unexpected experience: Someone who knows and is helpful. A gold mine!!

Pearsall, TX

I keep having great experiences every time I call your company, finding a super friendly rep on the phone, helping me with any questions I have. I have also been transferred to other staff, who helped me resolve issues in the most professional way. Your company feels young and fresh and it is a real pleasure being a client of yours. I make phone calls a lot and I find few companies as engaged as yours. That is a direct consequence of your fantastic employees. Every time I call, it feels as if I am talking directly with the owner of the company. The reps even keep records of calls from the past, to ensure continuance of care. Before selecting you as my provider, I called approximately 8 competitors.Your staff's knowledge and attitude far surpassed the others. Thank you for your excellence!

Gilgia (Kingsport, TN)

Excellent service and I never give anyone "Excellent" scores on surveys. This time it was warranted. Thank you very much for the help.

Teresa (Keno, OR)

I just wanted to let you know how impressed I am with this service. Just as you promised, I was up and running within 20 minutes of our initial conversation. I was really concerned that this transition was going to be difficult and costly, but I was wrong on both counts. My phone line was costing 4 TIMES MORE per month than the fee for using ClaimShuttle, and it couldn't have been easier to set up and get going. Your product is everything you said it was. I am a very small company, and have actually now reduced my overhead by going with you guys! Thanks for your honesty and integrity!

Gina (New York, NY)

Wonderful team that is always willing to assist with issues or concerns.

Ann (Winston-Salem, NC)

It's great to have immediate help and knowledgeable support!

Alhambra, CA

Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed.  Thanks! 

Martha (Shreveport, LA)

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