JH Novitas Solutions, Inc: Arkansas Medicare
Novitas Solutions Inc. administers Medicare health insurance for the Centers for Medicare & Medicaid Services (CMS) for Jurisdiction H which includes the State of Arkansas. If you are a provider located in Arkansas and need to become an electronic submitter for your Medicare A/B Claims, please follow the enrollment instructions below.
Required Documents for those applying for new Submitter IDs
The following documents are required enrollment documents that must be completed, signed and returned to the Novitas Solutions office prior to initiation of electronic claims submission or inquiry.
To access these forms, please Go Here: https://www.novitas-solutions.com/webcenter/portal/NovitasSolutions
Select your business type and line of business, Accept the Terms, then press "Set Preference" if this is your first time visiting this site. Then choose "Electronic Billing-EDI" and "Enroll for EDI"
1. Novitas Solutions EDI Enrollment Form (8292)
2. Novitas Solutions Vendor Agreement Form (8291) (For Billing Services Only)
If you have any questions regarding any of the documents in this package, please call the Novitas Solutions EDI Technology Support Center at 1-855-252-8782.
We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.
Electronic Data Interchange (EDI) Enrollment Form
- Select your Line of Business and State
- Enter the name of the Group, Provider, Or Supplier who is applying for a Submitter ID
- Enter your Practice’s demographic information
- Enter your contact information, including email address
- Please enter the Provider’s PTAN, NPI and TIN or EIN
- Please note, if you are in a group practice with rendering providers, only the group practice's information should be entered
Reason for Request:
- Select the box for New Enrollment. Place a check next to Assign this provider a new electronic billing submitter ID
- For Name of Network Service Vendor please enter "ClaimShuttle by Axiom Systems Inc."
- Name of Software Vendor: Enter the name of the vendor that creates your 837 files you need ClaimShuttle to transfer for you. If you have paid for our SolAce billing software, please call us for our Vendor information
- Please skip the next section to link or update an existing submitter ID
Electronic Remittance Advice ERA:
- Check the box to "Assign ERA to the new Submitter ID being requested with this form"
Maintain Existing Submitter/Receiver ID:
Please skip this section
If you need PC Ace select Yes, if not select No
- Select your preference for how they group your remits, under either your Tax ID or NPI
Type your Name and Title, then Sign and Date
EDI Third Party Enrollment Form (Billing Services Only)
- Please select your Jurisdiction (Arkansas is JH)
- Enter your Company’s Name, Demographic info, and Contact information
- Skip the first box referencing being included on the approved vendors list
Type of Request
- Check the box that says "I am a Billing Service that will be submitting claims directly to Medicare”
- Name of Vendor: Enter the name of the vendor that creates your 837 files you need ClaimShuttle to transfer for you. If you have paid for our SolAce billing software, please call us for our Vendor information
Check the box to assign a new ERA Receiver ID only for Billing Service if you will be receiving your Provider's ERAs
Check these boxes:
Create ANSI ASC X12N 837 version 5010 claim files
Retrieve ANSI ASC X12N 835 version 5010 remittance files
What contracts do you support? Check applicable boxes for Part A, and/or Part B
Print your Name and Title, then Sign and Date this application
Submitting your Forms
It is recommended that you keep a copy of all the forms you will be submitting for your records. Send the enrollment forms reflecting original signatures to:
Novitas Solutions, Inc. EDI Department
Fax: 1 (877) 439-5479
Mail: P.O. Box 3093, Mechanicsburg, PA 17055-1811
It is very important that you complete and return the entire enrollment packet as described above. Incomplete packets will not be processed and will be returned to the submitter.
Waiting for a Response
Once the complete provider enrollment packet has been received, the documents will be processed. Processing will take approximately two weeks from the date of receipt. (Remember that mailing time can take as much as five days.)
After processing, a confirmation will be mailed to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Novitas Solutions EDI Technology Support Center at 1-855-252-8782.
Once you have received your Submitter ID and Password from Novitas Solutions, please call the ClaimShuttle Support Team at 602-439-2525 and set an appointment for a Mailbox setup and Test Transmission to Novitas Solutions.
Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.