DMERC: All Regions NGS

Please follow the Enrollment Instructions below to become an electronic submitter for your Durable Medical Equipment claims to National Government Services (NGS).

The following instructions for CEDI's online enrollment must be completed prior to initiation of electronic claims submission or inquiry.


CEDI Enrollment

Click this link to go to the CEDI Enrollment home page:

Click the button to "Start Enrollment Process"

Press "Accept" after you have read their terms and agreements

  • Please select "Direct Billing" as your method to submit electronic transactions

  • Select "I want to apply for a new Trading Partner ID"

  • Select the name of the software vendor you use to create your electronic claims (837's)

    • Only choose Axiom Systems if you will be using our SolAce Basic software to create your claims

    • If you are using PC-Ace as your billing software, please select it from the drop down

    • If your vendor isn't on the list, select "Other" then enter their name, address, and phone number in the "Vendor Contact Information" section

  • Enter your contact information in the "Vendor Contact Information" section then press Next

  • Check the boxes for Health Care Claim (837) and Health Care Claim Payment/Advice (835)

  • Enter your DME Supplier number (PTAN) and your NPI

  • Enter your Business name as the Medicare Supplier name

  • Enter your demographic information and phone number

  • Enter your Contact Name, Title, and email address

  • Complete any additional fields and Submit

  • Make sure the person who signs this application is an authorized person or delegated official in Medicare's system for your company

  • Do not check the box if asked if you are a Clearinghouse, Third Party Service, or Vendor

  • If asked who your Network Service Vendor is, please select Axiom Systems

  • Please enter your Tax ID and NPI when asked

  • If you selected Remittance Advice (835) as a transaction and must complete the ERA enrollment form, the preference of aggregation is your preferred identifier for them to bundle (group) the remittance advice under. You can select either Tax ID or NPI.

  • The ERA effective date should be today

  • Please submit all the online forms with the same authorized person signing each one

  • Please also make note of your "Packet ID" in case you need to check the status of your application


If you have any questions on how to fill out any fields of this online enrollment, please feel free to call us at 602-439-2525 option 1. Remember, ClaimShuttle is NOT a clearinghouse nor are we a billing service. We are your Network Service Vendor and provide a secure connection for you to transfer your claims to Medicare electronically and receive the reports and remittance advice back. If you are a billing service or use a billing service please contact CEDI directly for assistance with their online enrollment.


We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.



Waiting for a Response

Once the complete provider enrollment has been received, the enrollment will be processed. Processing will take up to two weeks from the date of receipt. After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Technology Support Center toll-free at 1-866-311-9184.



Once you have received your Submitter ID from NGS, please call the Claimshuttle Support Team at 602-439-2525 and set up an appointment for Mailbox setup and Test Transmission. You will need to call CEDI for the initial password that goes with your Submitter ID. Please make sure you provide that password to us immediately as it does expire if not used. Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment, but will be validated against production files, therefore, they must contain valid patient procedure, diagnosis, and provider information.