DMERC: All Regions NGS

Please follow the Enrollment Instructions below to become an electronic submitter for your Durable Medical Equipment claims to National Government Services (NGS).

The following instructions for CEDI's online enrollment must be completed prior to initiation of electronic claims submission or inquiry.


CEDI Enrollment

Click this link to go to the CEDI Enrollment home page:

Click the button to "Start Enrollment Process"

Press "Accept" if prompted

  • Please select "I am a Supplier" then press Next

  • On the next screen, select the option "I want to obtain, update or reactivate Trading Partner ID" then press Next

  • Enter your Business name as the Medicare Supplier name

  • Please enter your demographic information

  • Enter your Contact Name, Title, and email address

  • Enter your NPI/PTAN

  • For Transactions, please check the boxes for "Claim Submission" and "Payment Remittance Advice" if you want electronic remits

  • For Network Service Vendor, please select "Axiom Systems Inc. (Claim Shuttle)"

  • On the following drop-down, please select "New Trading Partner ID" as the Action

  • On the next drop-down, please select the name of the software vendor you use to create your electronic claims (837's)

    • Only choose Axiom Systems if you will be using our SolAce Basic software to create your claims

    • If you are using PC-Ace as your billing software, please select it from the drop down

    • If your vendor isn't on the list, select "Other" then enter their name, address, and phone number in the "Vendor Contact Information" section

  • Enter your contact information in the "Vendor Contact Information" if you selected "Other"

  • Check the box to agree to the terms and conditions

  • In the signature section, please make sure the person who signs this application is an authorized person or delegated official in Medicare's system for your company

  • Please also make note of your "Packet ID" in case you need to check the status of your application


If you have any questions on how to fill out any fields of this online enrollment, please feel free to call us at 602-439-2525 option 1. Remember, ClaimShuttle is NOT a clearinghouse nor are we a billing service. We are your Network Service Vendor and provide a secure connection for you to transfer your claims to Medicare electronically and receive the reports and remittance advice back. If you are a billing service or use a billing service please contact CEDI directly for assistance with their online enrollment.


We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.



Waiting for a Response

Once the complete provider enrollment has been received, the enrollment will be processed. Processing will take up to two weeks from the date of receipt. After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Technology Support Center toll-free at 1-866-311-9184.



Once you have received your Submitter ID from NGS, please call the Claimshuttle Support Team at 602-439-2525 and set up an appointment for Mailbox setup and Test Transmission. You will need to call CEDI for the initial password that goes with your Submitter ID. Please make sure you provide that password to us immediately as it does expire if not used. Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment, but will be validated against production files, therefore, they must contain valid patient procedure, diagnosis, and provider information.