Illinois Medicaid

This connection is available for SolAce Basic users ONLY.


SolAce users please note: Our connection to IL Medicaid cannot be scripted due to the EDI system’s website structure therefore, once your EDI file has been generated, you will need to upload and download your files manually. We have a guide that will walk you through this process.



Required Process for those applying for new Submitter IDs

To enroll for a submitter ID with Illinois Medicaid please follow the instructions below.

  • Go to

  • Click on Register on the right

  • Press the button labeled “Illinois Accept”

  • Fill out your information on the online form

  • When asked which transactions you wish to be setup with select:

    • 837I for Institutional Claims

    • 837P for Professional Claims

    • 835 for Remittance Advice

  • If you need help with this process: Go to the “New Users’ section.

  • Click on the link that says “Getting Started” and follow the instructions on the next page. At the bottom of that page is a link for a “MEDI training page” which will give you access to MEDI Help Documentation

  • If you need assistance please contact the EDI Helpdesk at 1-877-782-5565.


Once you have received your Submitter ID and Password from Medicaid, please call the ClaimShuttle Support Team and set an appointment for a Mailbox setup and Test Transmission.

Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.