MVP Health Care

To sign up for a TransShuttle Account, powered by Axiom Systems Inc. for elecronic claim entry of MVP claims please follow the directions listed below.

 

Required Process to bill MVP electronically

  • To begin, please click this link for the TransShuttle homepage: https://mvphealthcare.transshuttle.axiom-systems.com/shuttle/login/form
  • Next, click "Create an account".
  • Please enter your business name and address on the following screen. For the "Organization ID", choose something short and simple as what you enter will become part of the user ID you will use later to get into the website.
  • On the following screen you will need to enter the Signing Authority and Administrator. The Signing Authority is the person that will be accepting the agreements for the web application and agreeing to its terms. The Administrator will be the person that will be using the web application to enter claims. You must enter a valid email address in order to receive your logon credentials after you create your account. Please keep the Login ID short and simple.
  • The information you enter in the next section will be the billing entity information that will be transmitted in your electronic claims.
    • You must enter a valid NPI that is registered with MVP.
    • Enter either your Business Name - OR - your First and Last name, whichever is registered with MVP.
    • Please enter your billing address - this cannot be a PO Box; it must be a physical address.
    • Please enter your taxonomy code. If you do not know your taxonomy code, you can search for your NPI record on the following site : https://npiregistry.cms.hhs.gov/.
  • On the final screen, you will need to confirm the information listed is accurate. Please read through the Terms of Use then click "Confirm and Create Account" to complete the account creation.

 

What happens next?

The Administrator will receive an email within 5 minutes of clicking the "Confirm and Create Account" button. The email will have the first User ID that can be used to log in to the TransShuttle system and a link for the password to be set. Next, someone from our Support Department will contact the Administrator to schedule a setup and training appointment. We advise you have at least one to two claims ready to be entered and submitted to MVP during the training appointment.

 

If you have any questions or need assistance signing up for TransShuttle, please call our Support Team at 602-439-2525, option 1 for Support, then option 4 for TransShuttle. Support hours are Monday through Friday from 6 am to 4 pm (Phoenix, Daylight savings not observed).

ClaimShuttle Testimonials

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Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed.  Thanks! 

Martha (Shreveport, LA)

Wonderful team that is always willing to assist with issues or concerns.

Ann (Winston-Salem, NC)

A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle!  My question is, "Why didn't I find out about Claim Shuttle earlier?!?"  I love it!  There simply is no comparison!  Everything about it (including your team) is great!  The ease of use and user-friendly environment is awesome.  My work is truly cut in half by using Claim Shuttle.  Please share my thanks with everyone involved.  I am so happy to have found you!  

Kris (Phoenix, AZ)

Have never had any problems and this is the easiest claim site

Leawood, KS

I keep having great experiences every time I call your company, finding a super friendly rep on the phone, helping me with any questions I have. I have also been transferred to other staff, who helped me resolve issues in the most professional way. Your company feels young and fresh and it is a real pleasure being a client of yours. I make phone calls a lot and I find few companies as engaged as yours. That is a direct consequence of your fantastic employees. Every time I call, it feels as if I am talking directly with the owner of the company. The reps even keep records of calls from the past, to ensure continuance of care. Before selecting you as my provider, I called approximately 8 competitors.Your staff's knowledge and attitude far surpassed the others. Thank you for your excellence!

Gilgia (Kingsport, TN)

As always excellent, professional, knowledgeable customer service. Other companies could learn from you.

Lilian (Mesa, AZ)

Excellent service and I never give anyone "Excellent" scores on surveys. This time it was warranted. Thank you very much for the help.

Teresa (Keno, OR)

It's great to have immediate help and knowledgeable support!

Alhambra, CA

The rep and supervisor went out of their way to get the issue resolved. It was nice to have a direct contact with the same representative until the problem was resolved.

Rachel (Anderson, IN)

I just wanted to let you know how impressed I am with this service. Just as you promised, I was up and running within 20 minutes of our initial conversation. I was really concerned that this transition was going to be difficult and costly, but I was wrong on both counts. My phone line was costing 4 TIMES MORE per month than the fee for using ClaimShuttle, and it couldn't have been easier to set up and get going. Your product is everything you said it was. I am a very small company, and have actually now reduced my overhead by going with you guys! Thanks for your honesty and integrity!

Gina (New York, NY)

I always get the most fabulous service when calling or emailing!!! Your customer support reps are the best!!!

Tracy (Prescott Valley, AZ)

A most unexpected experience: Someone who knows and is helpful. A gold mine!!

Pearsall, TX

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