Arkansas Blue Cross Blue Shield

Please follow the Enrollment Instructions below to become an electronic submitter for Arkansas Blue Cross Blue Shield. 

 

Required Documents for those applying for new Submitter IDs

The following process must be completed prior to initiation of electronic claims submission or inquiry.

 

If the above link does not work properly, please click the following link:
http://www.arkbluecross.com/providers/edi.aspx

If you have any questions regarding any of the documents in this package, please call the Pinnacle EDI Technology Support Center at 501-378-2336

 

Please Note: AR BCBS recently changed their EDI enrollment process. If you need any assistance applying for a Submitter ID please call our helpdesk so we can assist with enrollment.

 

We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.

 

Website Registration

This is the initial website registration which is required in order to bill BCBS electronically.

If you are prompted to complete any additional forms please call us at 602-439-2525 option 1

  • Please enter your name, title, and contact information

  • Please select a user ID and enter a password twice

  • Please choose a security question and enter the answer twice

  • Check the box to Accept their terms then press "Submit"

 

Waiting for a Response

Once the EDI enrollment is complete it will be processed. Processing will take up to two weeks from the date of submission.

After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a response is returned after two weeks, contact the Technology Support Center toll-free at 501-378-2336

 

Testing

Once you have received your Submitter ID and Password from BCBS, please call the ClaimShuttle Support Team and set an appointment for a Mailbox setup and Test Transmission.

Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.