Tuesday, March 17, 2020 - 13:50

Helpdesk Availability

Out of caution during the COVID-19 pandemic, AXIOM has temporarily extended the option of working remotely to all our staff.
Beginning Tuesday, March 17,  our support team members will only be reachable via email during our business hours of 6am to 4pm PST
To request assistance with any of our products and/or services, please email : support@claimshuttle.com 
You may also reach our staff by clicking on the feedback link on the upper right corner of your ClaimShuttle page after you log into www.claimshuttle.com 
If you use our SolAce EMC software, you may send feedback from the Help menu at the top and by clicking Send Feedback
We hope to have inbound phone lines available to our support representatives working remotely by the middle of next week.  We thank you for your patience and cooperation during this time.
Monday, December 30, 2019 - 13:15

New Year Holiday Hours

In observance of the New Year Holiday, the Axiom Helpdesk will be closing at 2pm MST on Tuesday 12/31.  We will also be closed Wednesday, 1/1/20. We will resume normal operating hours of 6:00 am (MST) to 4:00 pm (MST) on Thursday 1/2/20. File exchanges will continue with gateways that are open. We hope you all have a Happy New Year!