Reasons to Use ClaimShuttle

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Approved CMS Network Service Vendor (NSV) for all Medicare Jurisdictions

ClaimShuttle supports all Medicare Administrative Contractors (MACs) for all lines of business, including high speed connectivity for file transfer and retrieval, as well as for other CMS specific features.

Signing up is Quick and Easy

Make the switch in less than 20 minutes. If you are currently using a modem and have an internet connection, just unplug your modem and use our secure ClaimShuttle channel.

Simplify and Demystify EDI

Manage your account from anywhere using just your web browser. ClaimShuttle's simple icons, helpful information and workflows make you more productive. EDI data is automatically converted into easy to read reports for viewing acknowledgements (999 and 277CA), remittances (835), eligibility (270/271), and claim status (276/277).

Medicare 3270 Access

Perform DME Same and Similar checks, and claim and payment inquiries, with ClaimShuttle's secure Internet access to Medicare Enterprise Data Center (EDC) mainframe applications, including FISS/DDE, PPTN and CSI.

Check Eligibility in Real Time (HETS, 270/271)

Avoid costly and time consuming delays related to eligibility errors.

Check Claim Status (276/277)

Get up to date information about the status of a claim with a few clicks of a button. Simply find the claim you are inquiring about in our Claims Entry software to generate a claim status inquiry, or enter a few simple pieces of information in the easy to use browser screen. Easily view your complete transaction history, from original claim submission through receipt by CMS and final adjudication results.

Transfer or Create EDI Files

If your current software creates EDI files (such as PC-ACE Pro32, Express DME works, etc.) you can continue to use it in conjunction with ClaimShuttle's file transfer capability. On the other hand, you can also use ClaimShuttle's proven and easy to use claims creation option (SolAce for ClaimShuttle), for comprehensive HIPAA 5010 claims creation and editing capabilities, to enter claims data or to import claims from print files or other text file formats. This feature is available to providers and suppliers and is limited to professional claims. If you wish to generate institutional claims, or if you are a billing service interested in our claims creation capability, please visit our sister product site at www.solace-emc.com.

HITECH and Security

ClaimShuttle's audit trail keeps security related events visible, combined with granular security permissions setting capabilities which allow you to remain compliant with HITECH and HIPAA transactions security mandates. ClaimShuttle employs military grade encryption which allows for secure communications from any computer with no complicated "VPN tunneling" or other desktop software required.

Other Payer Support

ClaimShuttle provides the ability to manage your HIPAA Transaction flow for other Govt. Programs (Medicaids, TriCare, Railroad Medicare, etc.) as well as a growing list of commercial payers (including all Anthem BCBS regions). We are adding more direct connections daily. For a complete list of the payers we support, please review our Payer List. If your payer is not there, please ask us to add them.

Other Payer Support

ClaimShuttle provides the ability to manage your HIPAA Transaction flow for other Govt. Programs (Medicaids, TriCare, RailRoad Medicare, etc.) as well as a growing list of commercial payers (including all Anthem BCBS regions). We are adding more direct connections daily. For a complete list of the payers we support, please review our Payer List. If your payer is not there, please ask us to add them.

Signing up is Quick and Easy

Make the switch in less than 20 minutes. If you are currently using a modem and have an internet connection, just unplug your modem and use our secure ClaimShuttle channel.

Simplify and Demystify EDI

Manage your account from anywhere using just your web browser. ClaimShuttle's simple icons, helpful information and workflows make you more productive. EDI data is automatically converted into easy to read reports for viewing acknowledgements (999 and 277CA), remittances (835), eligibility (270/271), and claim status (276/277).

Check Claim Status (276/277)

Get up to date information about the status of a claim with a few clicks of a button. Simply find the claim you are inquiring about in our Claims Entry software to generate a claim status inquiry, or enter a few simple pieces of information in the easy to use browser screen. Easily view your complete transaction history, from original claim submission through receipt from your payer and final adjudication results.

Transfer or Create EDI Files

If your current software creates EDI files (such as PC-ACE Pro32, Express DME works, etc.) you can continue to use it in conjunction with ClaimShuttle' s file transfer capability. On the other hand, you can also use ClaimShuttle's proven and easy to use claims creation option (SolAce for ClaimShuttle), for comprehensive HIPAA 5010 claims creation and editing capabilities, to enter claims data or to import claims from print files or other text file formats. This feature is available to providers and suppliers and is limited to professional claims. If you wish to generate institutional claims, or if you are a billing service interested in our claims creation capability, please visit our sister product site at http://www.solace-emc.com.

HITECH and Security

ClaimShuttle's audit trail keeps security related events visible, combined with granular security permissions setting capabilities which allow you to remain compliant with HITECH and HIPAA transactions security mandates. ClaimShuttle employs military grade encryption which allows for secure communications from any computer with no complicated "VPN tunneling" or other desktop software required.

This section is currently being updated. Please check back later.

ClaimShuttle Testimonials

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I keep having great experiences every time I call your company, finding a super friendly rep on the phone, helping me with any questions I have. I have also been transferred to other staff, who helped me resolve issues in the most professional way. Your company feels young and fresh and it is a real pleasure being a client of yours. I make phone calls a lot and I find few companies as engaged as yours. That is a direct consequence of your fantastic employees. Every time I call, it feels as if I am talking directly with the owner of the company. The reps even keep records of calls from the past, to ensure continuance of care. Before selecting you as my provider, I called approximately 8 competitors.Your staff's knowledge and attitude far surpassed the others. Thank you for your excellence!

Gilgia

I was nervous having to pick a new communication with my billing. We are a small business and the boss wanted me to pick through the NGS EDI website who we wanted. I am so happy with my choice. You guys have been great. I get help right away if I need it and callbacks immediately. Just a note to you saying thanks for making me look good for choosing your company. Very satisfied.

Sosha

I would like to thank you for helping me get up to speed with ClaimShuttle. Your system, by far, beats every other provider we've ever tried. It is simple, straightforward, and user friendly. It can't be easier. Thanks.

Peter

Everyone that I have spoken with in regards to the acct has always been polite and professional.

Debbie

A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle!  My question is, "Why didn't I find out about Claim Shuttle earlier?!?"  I love it!  There simply is no comparison!  Everything about it (including your team) is great!  The ease of use and user-friendly environment is awesome.  My work is truly cut in half by using Claim Shuttle.  Please share my thanks with everyone involved.  I am so happy to have found you!  

Kris

Your staff is always very polite and helpful. They have helped me resolve issues even though it should have been referred to my IS dept. I always recommend ClaimShuttle if asked how I connect to MCAR, etc. I also like that I am able to interpret my MCAD 277 reports without additional software. Keep up the good work.

Elaine

Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed.  Thanks! 

Martha

I just wanted to let you know how impressed I am with this service. Just as you promised, I was up and running within 20 minutes of our initial conversation. I was really concerned that this transition was going to be difficult and costly, but I was wrong on both counts. My phone line was costing 4 TIMES MORE per month than the fee for using ClaimShuttle, and it couldn't have been easier to set up and get going. Your product is everything you said it was. I am a very small company, and have actually now reduced my overhead by going with you guys! Thanks for your honesty and integrity!

Gena

I was given the list of service providers to call in order to begin transmitting our Medicare claims via the internet due to the recent changes. I called several and almost immediately decided on Claimshuttle once I spoke with the representative. Her knowledge and willingness to actually do her job as well as volunteer information for questions I didn't even know I would have were refreshing. The Claimshuttle website is so easy to use and user friendly so it was very simple to set up and begin using right away. Thanks ClaimShuttle for making our transition so easy.

Rachael

I have always had professional, speedy help whenever I have called with an issue and truly appreciate all of the support personnel's caring, patience and professionalism!

Michele

Very Friendly staff! Every time I have called, someone answers who is nice and courteous, never rude or snippy. Thanks for great customer service.

Maria

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